Refund policy

Return policy

You may be eligible for a return within 30 days of receiving your order, and we’ll help you out ASAP with any returns and additional questions.

Note: Original shipping charges are non-refundable.

For sanitary reasons, to be eligible for a return, your item must be in the same condition that you received it: unopened, unused, and in its original packaging.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

How to return your order

To start a return, email our team at hello@cludaze.com (please include your order number) within 30 days of receiving your order, and we’ll help you out ASAP with any returns and additional questions.

How to track and trace your return

You can track your return by the return shipping label provided.

Refunds

Once your return is accpeted we will issue a refund with 5-7 days back to your original payment method.

Money Back Guarantee

If you are not 100% satisfied with our products you may request a full refund. We want to ensure you truly enjoy our products and assure the quality and satisfaction that we strive to deliver.