FAQs

Frequently asked questions

Orders, Payments, and Shipping

Have a different question?

How can I check my order?

You can check the status of your order on your Account page, which is updated as soon as your payment is processed and when your order is shipped.

Which payment methods do you accept?

We currently accept all major credit cards (Visa, MasterCard, American Express, Discover) in addition to PayPal and Apple Pay.

How long will my order take to arrive?

Please allow up to 2–3 business days for orders to be processed before shipping.Domestic Shipping:Standard: 4–7 business daysIf there is a high order volume, your order may experience a longer processing time before shipping.

Once a tracking number is generated, you will receive a notification and tracking number via email. Please note that tracking updates may take a few hours to show after the label is created, depending on the carrier.

*It's important to mention that we process and ship orders from Monday to Friday, excluding holidays.

How much is shipping?

Shipping charges will be reflects on the checkout page once you have added the items to your cart.

Where do you ship?

We currently ship to all 50 states in the United States and Canada.

Do I need to pay for duties or taxes?

For Canada, the cost of your shipment includes duties, so there is no need to pay duties or clearance fees. Only taxes are added separately during checkout.

What is your return Policy?

To start a return, email our team at [email protected] (please include your order number) within 30 days of receiving your order, and we'll help you out ASAP with any returns and additional questions.

Note: Original shipping charges are non-refundable.

For sanitary reasons, to be eligible for a return, your item must be in the same condition that you received it: unopened, unused, and in its original packaging.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Product FAQs

Everything you need to know about our products.

What is your recommended daily intake for Cludaze products?

Please check the product labels on the back for this information, or alternatively, reach out to Cludaze directly for precise and current details regarding the recommended daily intake for each product, as these may differ.

When should I take Cludaze products?

What is the recommended age to start taking?

The recommended age to start taking diet supplements is often indicated on the product packaging or in the product information. In many cases, it is advisable for individuals aged 18 and above to consider such supplements. However, it's crucial to consult with a healthcare professional before starting any supplement regimen to ensure it is suitable for your individual health needs and conditions.

Are Cludaze products only for women?

It is suitable for individuals of all genders and ages, excluding infants, toddlers, children, pregnant, or nursing women. The current safety recommendation is for ages 18 and above, encompassing both men and women, as well as individuals of diverse gender identities.

Are Cludaze products safe to take when pregnant?

For accurate and up-to-date information on the availability of products suitable for pregnant women, kindly contact Cludaze directly. The details may vary, and they can provide precise information.

Where are Cludaze products made?

They go through manufacturing, packaging, and shipping procedures in South Korea. Despite being produced in South Korea, the packaging and shipment occur from the USA.
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Are Cludaze products FDA approved?

According to regulations, the FDA does not grant approval for dietary supplements. Nevertheless, Cludaze products are produced following the FDA's current Good Manufacturing Practices (cGMPs), which are designed to uphold quality and safety standards.

The majority of Cludaze products fall under the category of health functional food, denoting foods manufactured or processed with components offering specific benefits to the human body.

Additionally, certain products hold GMP certification, signifying adherence to rigorous manufacturing standards to guarantee the production of safe and high-quality health functional foods.

Are Cludaze products supplements vegan?

Can I take Cludaze products with other vitamins and supplements?

It was created to supplement your diet and existing health regimen. Currently, there are no known contraindications between Cludaze products and other supplements or vitamins. Your well-being is our foremost concern, and we recommend consulting with your healthcare provider before initiating any supplement routine.

How should I store Cludaze products?

Store in a cool place, away from direct sunlight and high temperatures, and keep it sealed to avoid humidity. Store it out of reach of children.

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